What our Customers say...
Water Damage Testimonials
Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!
Unfortunately, due to an indoor hot water heater flooding a portion of our house, I called SERVPRO ASAP; they got here quickly...did their clean up in a very professional manner until all work was completed. They made the messy clean up, tolerable. Each of their men and their office staff kept me up to date at all times and answered any and all my questions as to each phase until the work was finished. They provided, not only a great report and requested photos, but the foreman showed me areas to make sure I pointed out to our insurance company. Thank you to all of them!
The team of SERVPRO ( Abraham,Julio,and Kat) was very professional. Julio explained in detail the work that was being done and updated me often on the progress by showing me some pictures of my attic. All workmen were very careful bringing in their equipment so my wooden floors wouldn’t get damaged and put plastic down everywhere so not too much dust was getting around. Once the job was done they cleaned up nicely. Very friendly people.
This service knocked the ball over the fence. They were a delight to work with after a pipe burst in our slab. They took a bad situation and made it way less painful. The office staff was nice, punctual, thorough, knowledgeable on how to handle any question or concern I had with the entire process. Alan, Kat, Junior and the rest of the team, you guys were awesome and took such good care of our house...thank you again
My grandma had water damage on her wood floor, as soon as we noticed our floor boards were squishy we called SERVPRO. We received immediate help and a walk through of what the process of water damage restoration would look like.
We were constantly being updated on our claim, which made the process a lot less stressful for us. Highly recommend Alan Reed and his team!
My grandma had water damage on her wood floor, as soon as we noticed our floor boards were squishy we called SERVPRO. We received immediate help and a walk through of what the process of water damage restoration would look like.
We were constantly being updated on our claim, which made the process a lot less stressful for us. Highly recommend Alan Reed and his team!
This company understands that customers are human beings. I laughed on the phone with Nora Choe, my claims manager, so many times and I also cried because of how crazy my life was going during this process. But once everything got situated and the work began... from start to finish it was a walk in the park. I couldn't believe how much care their working crew put into my home. They explained every step before they started opening up walls and let me know that some things would get addressed on the reconstruction. The honesty and transparency and communication they provided made me feel comfortable, I even invited them back for tea!
SERVPRO was recommended by our property manager to deal with damage from a flood in our building that spread into our unit and badly damaged walls and flooring, and I can see why they were so highly recommended.
David Vivian was the head of the team that worked with us, and he was extremely professional and thorough, very patiently answering any and all questions my wife and I had, and giving us regular updates on progress and what to expect next. Having your home flooded can be very stressful, but David really went above and beyond to help us feel reassured that everything was being taken care of.
The rest of the team was also great and very professional. They sent us very detailed email reports daily with status updates. I can't comment on pricing because they dealt with the insurance companies directly, but overall would highly recommend this company if you need these kind of services in the future.
We had a flood in the living room on a weekend and we trusted SERVPRO from the moment we called them. They immediately assembled a team, showed up as promised, took amazing care of our needs and followed through until the job was done. Each and every person we encountered was courteous, professional, friendly and caring. We recommend them without reservation! Thank you, SERVPRO, for making what could have been a nasty experience, smooth and worry-free.
We had a flood in the living room on a weekend and we trusted SERVPRO from the moment we called them. They immediately assembled a team, showed up as promised, took amazing care of our needs and followed through until the job was done. Each and every person we encountered was courteous, professional, friendly and caring. We recommend them without reservation! Thank you, SERVPRO, for making what could have been a nasty experience, smooth and worry-free.